Terms of service

Home Aroma – Terms of Service

Last Updated: September 16, 2026

Welcome to Home Aroma. These Terms of Service ("Terms") govern your use of our website and services operated by Home Aroma ("we," "us," or "our"). By accessing or purchasing from our store, you agree to these Terms and our Privacy Policy.

1. Account & Eligibility

  • Age Requirements: By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.

  • Account Security: You are responsible for keeping your login credentials secure and for all activity under your account. Information provided must be accurate, complete, and current.

2. Products & Accuracy

  • Visual Representation: We make every effort to display product colors, features, and images accurately. However, actual colors and appearance may vary depending on your device settings and screen configuration.

  • Availability & Changes: We reserve the right to limit sales, modify product descriptions, adjust pricing, or discontinue items at any time without prior notice.

3. Orders, Pricing, & Payments

  • Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, or limit any order for any reason (including stock limits, pricing errors, or suspected fraud).

  • Payment & Taxes: Payment must be processed before an order is accepted. Posted prices do not include applicable taxes, shipping, handling, or import fees, which are calculated at checkout.

  • Cancellations & Returns: Once an order is processed, cancellation may not be possible. Purchases are subject to return or exchange solely in accordance with our Refund Policy.

4. Shipping & Delivery

  • Delivery Estimates: Shipping times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processes, or weather events.

  • Risk of Loss: Title and risk of loss for products pass to you once handed over to the carrier.

5. Automated Browsing & AI Agents

  • Agent Identification: Any software, bot, or automated agent accessing our site must identify itself in the HTTP User-Agent header using the format Agent/[Agent Name].

  • Prohibited Agent Behavior: Automated tools may not bypass security controls, obscure their identity, mimic human behavior to evade restrictions, complete CAPTCHAs, or scrape site content without express authorization.

6. Acceptable Use Policy

You agree to access and use our site for lawful purposes only. You may not:

  • Violate any local, state, national, or international laws or regulations.

  • Infringe upon our intellectual property rights or the rights of others.

  • Transmit viruses, malware, or unsolicited commercial communications (spam).

  • Collect or track the personal information of others.

  • Harass, abuse, defame, intimidate, or harm our employees or other users.

We reserve the right to suspend or terminate your access immediately if you violate any part of these Terms.

7. Intellectual Property

All content on this site—including text, graphics, logos, images, branding, and software—is owned by or licensed to Home Aroma and protected by copyright, trademark, and intellectual property laws. You are granted a limited license for personal, non-commercial use only.

8. User Feedback & Submissions

If you submit product reviews, suggestions, ideas, or other content ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, publish, modify, and distribute that content in any medium for operational or promotional purposes.

9. Third-Party Services & Shopify

  • E-Commerce Platform: Our store is hosted on Shopify Inc. While Shopify provides our online platform, all sales and transactions are made directly with Home Aroma. Shopify is not responsible for product claims, performance, or merchant liability.

  • Third-Party Links: Our site may contain links to third-party services or websites. We are not responsible for examining or evaluating third-party content or privacy practices.

10. Disclaimer of Warranties & Limitation of Liability

  • Service Provision: The site, products, and services are provided "as is" and "as available" without express or implied warranties, including merchantability, quality, or fitness for a particular purpose.

  • Liability Limit: To the maximum extent permitted by law, Home Aroma, its owners, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or products.

11. Indemnification

You agree to defend, indemnify, and hold harmless Home Aroma, Shopify, and our respective affiliates, officers, and employees from any claims, liabilities, damages, or legal fees resulting from your breach of these Terms or your violation of any law or third-party rights.

12. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict-of-law principles. Venue and personal jurisdiction shall lie in the state and federal courts located in Orange County, California.

13. Contact Information

Questions about the Terms of Service should be sent to us at:

Home Aroma

Email: support@thehomearoma.store

Address: 2371 N Eaton Ct., Orange, CA 92867

Phone: (714) 224-1895